Accommodation
- Are a raclette grill, gourmet set, and fondue pot available in the holiday home?
- Can I order a Christmas tree and/or Christmas decorations?
- Are additional parking spaces possible?
- When will I receive the Summercards?
- is barbecuing allowed?
- Can an extra bed be added?
Insurance
Reservation
- Entrance to Kristallbad included?
- Where can I find the ChaletsPlus cancellation policy?
- Where can I find the general terms and conditions of ChaletsPlus?
- Can I make a pre-booking ?
- What is the booker's minimum age?
- What is the definition of on the slopes/lift according to ChaletsPlus?
Travel
- How or where do I receive the key to the holiday home?
- Can I get a discount on a ski pass through ChaletsPlus?
- Download our special ChaletsPlus guest app
- Do I have to pay a toll for the Gerlos Alpenstraße?
- Can I check in earlier?
- Can I book ski lessons via ChaletsPlus?
Payment
Change
Cancel
General
Home owners
- (DAC7) What if there are multiple owners for 1 holiday home, what data should we provide?
- (DAC7) What is DAC7?
- (DAC7) What data must you share with the tax authorities?
- (DAC7) Are my personal use reservations also shared with the tax authorities?
- (DAC7) Why do you report this to the Dutch tax authorities instead of the Austrian ones? The holiday home is in Austria, right?
- (DAC7) How do I know if my data has been reported correctly and can I object to the reported data?