If you have a complaint about your holiday accommodation, please report it as soon as possible directly to the on-site property manager. You’ll find their phone number in your travel documents. The property manager is your first point of contact and will do everything possible to resolve the issue during your stay. ChaletsPlus is only available during office hours.
Was the complaint not fully resolved? Please let us know during your stay via the contact form so we can quickly work together to find a suitable solution