You can cancel your ChaletsPlus booking free of charge within 7 days of the booking date. This period differs from the standard 14-day cooling-off period, as ChaletsPlus provides accommodation services for specific travel dates, which are exempt from this right under applicable regulations.
To cancel your booking, submit your request via the ChaletsPlus contact form and include your booking number. If applicable, any amount already paid to ChaletsPlus will be refunded within 7 working days.